Know what to expect before we begin.
Use and permission
Creation is for adults only. Both people in the photos must consent to uploading and AI generation. Do not use unauthorized likenesses, impersonate others or create content that infringes their rights. AI images are not real photos taken together. Face swaps, age changes and reshaping facial features are prohibited. For all prohibited uses, see our Acceptable Use Policy.
Enforcement and appeals
If you violate these terms or the Acceptable Use Policy, including by uploading an unauthorized likeness, we may refuse generation or restrict or disable stories, gift links and accounts. Depending on the violation, unused credits may be suspended. Paid orders are handled according to delivery status, refund rules and applicable law. If you believe a decision was incorrect, request a review through our contact page.
Generation model and results
Story photos currently use the ByteDance Seedream 4.5 image model through fal. People, settings and details may differ from the reference photos. Results are imagined AI images; we do not guarantee likeness or photo quality. We will update this description if the generation model changes.
Free previews and beta access
Regular accounts can create one free preview for their first story. Deleting a story or changing devices does not reset this allowance. Invited accounts can create for free within the expiry date and attempt allowance shown on the account page. Failed beta generations and retries also count toward beta attempts.
One-time image credits
Each pack contains 30 credits for US$7.99, with no subscription or automatic renewal. After the first free preview, each new preview costs 1 credit. After approving the preview in the same story, completing the other five photos costs 5 credits. A full story includes six photos, a photo strip, cover, share card, ZIP keepsake pack and private gift page. Credits stay in your signed-in account and do not reset each month. Changing reference photos or the scene requires a new story and credits for newly generated photos.
Credits are deducted when that generation stage starts. Technical retries of the same stage do not cost additional credits; retries fill in missing photos instead of regenerating the whole set. If delivery continues to fail, contact us to review your credits or refund. Reference photos and scenes cannot be changed after generation starts, but your wording can be edited. Credits cannot be transferred, exchanged for cash or used for other services.
Product prices are shown on the pricing page and at checkout. Applicable taxes are displayed before payment. Stripe hosted checkout and Managed Payments are the default; you may also choose WeChat Pay through Waffo. Prices are in US dollars. Supported regions, taxes, currency conversion and actual charges depend on the selected checkout and receipt. Refunds are reviewed through the original payment channel. To change payment methods, first confirm the original checkout has closed. Do not pay again while the original payment status is uncertain. Payment must be confirmed by the server; reaching the return page alone does not mean payment succeeded. Test environments are clearly labeled and do not charge real money.
Generation failures and refund requests
If credits are missing after payment, you suspect a duplicate charge, delivery continues to fail or results have a serious problem, request a refund or credit restoration with your order number and story details. We review payment, credit and generation records before confirming a resolution; submitting a request does not mean a refund has been issued. Where some credits have been used, refunds are assessed individually based on delivered content and applicable law. After a refund or payment dispute is upheld, related credits may be revoked and the account balance may be suspended pending manual review. Do not pay again to resolve a generation failure. These terms do not limit your rights under applicable law.
Your stories and getting help
Save your downloaded results and share gift links only with people you trust. See our Privacy Policy for data use and deletion. For help, sign in and submit an issue to receive a case number.